Data & Privacy

Privacy Policy – odds Online Casino Pakistan

Your privacy is taken seriously at odds. This policy explains exactly what personal data we collect, why we collect it, how it is stored and what rights you have over it. We keep this straightforward — no legal jargon you need a lawyer to decode.

Last updated: January 2026

How odds Handles Your Data

Six principles that define how personal data is managed across the entire odds platform — from first registration through to account closure.

Purpose Limitation

Data collected on odds is used only for the purposes stated in this policy — account management, payment processing, verification and support. We do not repurpose your data for unrelated activities.

Data Minimisation

We collect only what is actually needed to run your account and process your PKR transactions. There are no unnecessary data fields, no tracking beyond what is required for platform operation and security.

Secure Storage

Personal data is stored using industry-standard encryption. Payment details processed through JazzCash, Easypaisa, Raast and other channels are handled via secure connections. Access to stored data is strictly controlled internally.

Your Rights Are Respected

You have the right to access the data held about you, request corrections and, in applicable circumstances, request deletion. These rights are honoured without unnecessary delays or conditions.

No Unauthorised Sharing

Your personal data is not sold to third parties. It is not shared with advertisers, data brokers or unrelated organisations. Sharing only occurs with service providers directly involved in running the odds platform.

Transparency

This policy tells you clearly what data is collected and what it is used for. If the policy changes materially, registered players are notified. Nothing is hidden in sub-clauses or buried in footnotes.

1. Who This Policy Covers

This Privacy Policy applies to all individuals who visit, register on or use the odds platform, including the Sports Betting section, Live Casino, Slots, Fish Games, the Game Lobby and all promotional features. It applies whether you access odds via a web browser on your phone or computer.

By creating a registered odds account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here. If you do not agree, please do not register or continue to use the platform.

This policy should be read alongside the Terms and Conditions, which together form the complete agreement between you and odds.

2. Data We Collect

odds collects two broad categories of data: information you provide directly and information generated automatically through your use of the platform.

Information You Provide

  • Identity data: Full legal name as it appears on your CNIC or other identity document.
  • Contact data: Mobile number and email address used for account registration and communications.
  • Date of birth: Required to verify that you are 18 or older and eligible to use the platform.
  • Verification documents: CNIC copy or other identity documents submitted during the verification process.
  • Payment information: Details of the payment method used for deposits and withdrawals — for example, the JazzCash or Easypaisa account number registered in your name, or bank account details for bank transfers.
  • Support communications: Messages and correspondence you send to the odds support team.

Information Generated Automatically

  • Device and connection data: IP address, device type, browser type and operating system.
  • Usage data: Pages visited, games played, bets placed, session duration and navigation patterns within the platform.
  • Transaction data: Records of all deposits, withdrawals, bonus claims and bet activity associated with your account.
  • Cookie data: Information collected through cookies and similar technologies as described in Section 6.
Data Category Examples Source
Identity Name, date of birth, CNIC Provided by you
Contact Mobile number, email address Provided by you
Financial JazzCash / Easypaisa account, bank details Provided by you
Technical IP address, device type, browser Automatically collected
Behavioural Games played, bets placed, session time Automatically collected
Communications Support chat history, emails Provided by you

3. How We Collect Data

Data is collected through the following channels on the odds platform:

  • Registration: When you create your odds account, you provide identity and contact information directly through the registration process.
  • Verification: When you submit documents for identity or payment verification, those documents and the data they contain are collected.
  • Deposits and withdrawals: When you initiate a PKR transaction, the payment details associated with that transaction are recorded.
  • Platform activity: Your interactions with the platform — games played, bets placed, bonuses claimed — are logged automatically as part of normal platform operation.
  • Customer support: When you contact the odds support team via live chat or email, the content of those communications is collected and stored.
  • Cookies: Technical and functional cookies collect device and session information automatically when you visit or use the platform. See Section 6 for full details.

4. Why We Use Your Data

Each type of data collected by odds is used for a specific operational purpose. The table below sets out the primary uses:

Purpose Data Used
Account creation and management Identity, contact, date of birth
Identity and age verification Identity, verification documents
Processing PKR deposits and withdrawals Financial, identity
Fraud prevention and security monitoring Technical, behavioural, financial
Customer support Identity, contact, communications
Platform improvement and optimisation Behavioural, technical
Responsible gaming monitoring Behavioural, financial
Sending account notifications Contact

odds does not use your data for automated decision-making that produces legal or similarly significant effects without human review. Any account restrictions arising from fraud detection or responsible gaming flags are reviewed by the support team before action is taken.

Your data is never used for targeted advertising to third-party platforms. Promotional communications from odds relate only to offers and updates on the odds platform itself.

5. Payment Data

Payment processing on odds involves PKR transactions via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and supported mobile wallets. The specific payment details you provide — such as your JazzCash mobile number or bank account number — are used solely to process your requested transactions and to verify that payment methods are registered in your own name.

Full card numbers and sensitive authentication data are not stored on odds servers. Payment transactions are routed through the respective payment provider's own secure infrastructure. odds retains a record of transaction amounts, dates, payment method types and transaction statuses for account management and security purposes.

  • Payment details are matched against account identity information to prevent third-party funding and fraud.
  • Transaction history is maintained for account dispute resolution and security review purposes.
  • Payment data is not shared with any party other than the payment provider directly processing the transaction.

Always ensure the payment method you use for deposits matches the name on your odds account. Third-party deposits are not accepted and will trigger a review.

6. Cookies and Tracking

The odds platform uses cookies — small data files stored on your device — to make the platform work correctly and to understand how it is being used. Cookies do not contain your personal identity information directly, but they may be linked to your account session when you are logged in.

Types of Cookies Used

  • Strictly necessary cookies: Required for the platform to function. These handle session management, login state and security tokens. They cannot be disabled without breaking core platform functionality.
  • Functional cookies: Remember your preferences such as language settings and game display preferences between sessions.
  • Analytics cookies: Collect anonymised data on how the platform is used — which sections are visited most, where players encounter issues, and how navigation flows are used. This data is used to improve the platform experience.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect the usability of the platform. Functional and analytics cookies can be disabled without affecting core access.

odds does not use advertising cookies or share cookie data with advertising networks or social media platforms.

7. Data Sharing

odds does not sell, rent or trade your personal data to any third party. Data is shared only in the limited circumstances listed below, and only to the extent necessary for the stated purpose.

  • Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Where third-party verification tools are used to confirm identity documents, the relevant data is shared with those services solely for verification purposes.
  • Game content providers: Third-party game studios that supply Slots, Live Casino and Fish Games titles may receive anonymised session data for game performance purposes. They do not receive your identity or payment information.
  • Platform infrastructure providers: Hosting, security and analytics service providers that underpin the operation of the odds platform may process technical and usage data as part of their service. These providers are bound by confidentiality obligations.
  • Legal requirements: If required by applicable law, regulation or a lawful order from a competent authority, odds may disclose personal data as required. We will not do so beyond what is legally required.

All third-party service providers used by odds are required to handle data in a manner consistent with this Privacy Policy and are not permitted to use your data for their own unrelated purposes.

8. Data Retention

odds retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, including for the duration of your active account and for a defined period following account closure.

  • Active account data: Retained for the full duration your account remains open on the platform.
  • Transaction records: Financial transaction data is retained for a period following account closure as required for account dispute resolution and security review.
  • Verification documents: Identity documents submitted for verification are retained for the period required by our security and fraud prevention obligations.
  • Support communications: Chat logs and support correspondence are retained for a defined period to support ongoing account queries and service quality monitoring.
  • Cookie data: Session cookies expire when you close your browser. Persistent functional cookies expire within defined timeframes as set in your browser cookie settings.

When data is no longer required and the applicable retention period has elapsed, it is securely deleted or anonymised so that it can no longer be linked to an individual.

9. Your Rights

As a registered player on odds, you have the following rights in relation to the personal data held about you:

  • Right of access: You can request a summary of the personal data odds holds about you. Requests are processed within a reasonable timeframe.
  • Right to correction: If any data held about you is inaccurate or out of date, you can request that it be corrected. For contact details, corrections can typically be made directly within your account settings.
  • Right to deletion: You may request deletion of your personal data in circumstances where it is no longer needed for the purposes for which it was collected. Note that some data — particularly transaction records — may need to be retained for security and dispute resolution purposes even after an account closure request.
  • Right to restrict processing: In certain circumstances you may request that odds restricts how your data is processed while a query or dispute is being resolved.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before the withdrawal.

To exercise any of these rights, contact the odds support team through the live chat available within your account, or by emailing [email protected]. Requests will be acknowledged and processed promptly. We may ask you to verify your identity before acting on a data rights request.

Data rights requests are handled without discrimination. Exercising your data rights will not affect your ability to continue using the odds platform, unless the request itself necessitates account closure.

10. Account Security

The security of your odds account and the personal data associated with it is a shared responsibility. odds maintains technical and organisational security measures to protect data from unauthorised access, loss or misuse. At the same time, you play an important role in keeping your account secure.

  • Use a strong, unique password for your odds account that you do not use on any other platform.
  • Do not share your login credentials with anyone. odds staff will never ask for your password through any channel.
  • Log out of your account when using a shared or public device.
  • If you receive any suspicious communication claiming to be from odds and asking for your account details, do not respond — contact support immediately.
  • If you believe your account has been accessed without your authorisation, contact support immediately to secure it.

odds is not liable for losses resulting from a player's failure to keep their login credentials secure. Account security starts with you.

11. Children's Privacy

The odds platform is strictly for individuals aged 18 and above. odds does not knowingly collect personal data from anyone under the age of 18. If a minor gains access to the platform using false information, their account will be closed upon detection and any associated funds will be handled in accordance with the Terms and Conditions.

If you are aware of a minor who has registered on the odds platform, please contact the support team immediately so that the account can be reviewed and closed. Please do not share your odds login details with minors or allow them to use your account.

12. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in how the odds platform operates, changes in the services we use or updates required by applicable regulations. The date of the most recent update is shown at the top of this page.

When material changes are made to this policy, registered players will be notified through their registered contact details or through a notice displayed on the platform at login. Continued use of the odds platform following notification of a policy update constitutes acceptance of the revised policy.

We encourage you to review this page periodically so that you are always aware of how your data is being handled. If you have any concerns about a change to this policy, contact the support team before continuing to use the platform.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right or have a concern about how your personal data has been handled, please get in touch with the odds support team. Support is available 24 hours a day, 7 days a week through the live chat feature available after logging in to your account.

For written data rights requests or formal privacy queries, you can also contact us at the email address below. Please include your registered account name and mobile number so we can locate your account and respond efficiently.

Privacy contact: [email protected] — for the fastest response on account-specific queries, please use in-platform live chat.

Privacy FAQ

Quick answers to the privacy questions odds players in Pakistan ask most often.

No. odds does not sell, rent or trade your personal data to any third party. Your information is used only to operate your account, process PKR transactions and provide support. It is shared only with the specific service providers — such as JazzCash, Easypaisa or Raast — that are directly involved in processing your transactions.

Identity verification is a standard practice on online platforms that handle real-money transactions. Verifying your CNIC confirms that you are who you say you are, that you meet the minimum age requirement of 18 and that your payment methods are registered in your own name. Verification documents are stored securely and used only for authentication purposes.

Yes. You can request deletion of your personal data by contacting the support team. Note that certain records — particularly financial transaction history — may need to be retained for a period after account closure for security and dispute resolution purposes. The support team will advise you on what can be deleted immediately and what must be retained and for how long.

odds retains a record of the payment method type and account identifier used for transactions — such as a JazzCash or Easypaisa mobile number — for account management, security verification and dispute resolution purposes. Full sensitive authentication credentials are not stored on odds servers. Transactions are processed through the respective payment provider's secure infrastructure.

odds may send account-related notifications and promotional messages about platform offers — such as PSL betting promotions, bonus offers and new game announcements — to your registered contact details. These communications are about odds offers only and are not shared with or sent on behalf of third-party advertisers. You can manage notification preferences through your account settings.

The quickest way to raise a privacy concern is through the live chat available when you are logged in to your odds account. The support team is available 24/7. For formal written requests — such as a data access or deletion request — you can also email [email protected] with your account name and registered mobile number so your request can be matched to your account promptly.

Play Safe. Play Smart. Play with odds.

Your data is protected, your transactions are secure and your privacy is taken seriously. Create your free odds account and start with Cricket betting, Live Casino and 500+ games — all in PKR.